Premier Security Corporation Review 2017

Premier Security Corp. was founded in 2004 and is headquartered in Chicago, Illinois. It is an insured and licensed security company which provides specialized services in the Chicago metropolitan area. The company differentiates by providing automated and customized security solutions and is led by a team with a combined experience of over a hundred years.

The Good

Premier Security Corp. focuses on providing bespoke solutions for each customer, which is rare in the industry. This provides every client with a wide variety of equipment and features to choose from and build a security system that works best for them. Every solution is geared towards maximum automation which reduces human error, improves efficiency and decreases unnecessary overheads. These cost cuts are passed on to the customer which makes the company, one of the most affordable customized security providers in the Chicago area.

The company also has it’s own training institute where employees are taught on maintaining industry standards and professional security management. Premier Security Corp. is also a supporter of the National Center for Missing & Exploited Children (NCMEC) and have helped to raise awareness about child protection by sponsoring Chicago’s first 5K Run/Walk

The Bad

As a specialized provider, Premier Security Corp. is one of the more expensive security companies out there. Numerous competitors provide very cost-effective generic equipment and standard packages while  Premier Security Corp. focuses on the high-end customized market. Hence, the company might not be suitable for the average household looking for a simple and quick solution. The company also has very limited coverage and does not provide services outside the Chicago metropolitan area

The Bottom Line

Premier Security Corp. is an excellent choice for someone looking for an experienced security company. There are no one-size-fits-all, and they can work with each client individually, suggesting and building a customized solution. However, such services come at a premium price tag and if a customer is looking for low-priced standard security solutions then they might have to look elsewhere.

Monitoring Plans and Pricing

There are no standard rates for their services. All quotations need to be requested by the company which will be based on the individual needs of the customer. Overall, Premier Security Corp. provides six different kinds of monitoring solutions:

Commercial Security: The company provides personalized solutions for commercial and corporate clients who require 24/7 security monitoring of their buildings as well as employees. Such clients are provided with a plan which provides surveillance of the whole office, as well as key viewing areas around the building and important entry and exit points. Loss prevention, perimeter control, and emergency responses are usually built into the plan for maximum security and deterrence.

Educational Security: Premier Security Corp. also specializes in providing solutions for educational facilities. These security plans take into account the protection of open spaces as well as maintaining a free learning environment inside classrooms. Stationary access controls, armed and unarmed personnel, patrolling, student escorting and emergency protocols can be developed in conjunction with school administrators to protect students, faculty members, and staff.

Special Events: Special events such as corporate meetings, social gatherings, conferences, and exhibitions require security solutions for a couple of hours or days. Premier Security Corp. Is able to design security solutions for such events and provide trained professionals who are experienced in situation assessment, crowd control, emergency evacuation procedures and interception techniques.

Healthcare Security: Hospitals and clinics are provided with customized security plans which are developed after working closely with administrators. Premier Security Corp. follows guidelines established by The Joint Commission (TJC) and the International Association for Healthcare Security and Safety (IAHSS) to protect expensive equipment against theft and provide security to patients, visitors and staff.

Shopping Centers Security: Premier Security Corp. is able to design and develop a complete security plan for malls. Since all shopping centers are different in size, parking space, entry points etc. they require a customized solution that can provide maximum security against robbery, theft, illegal arms, carjacking, and even kidnappings. The company works with the management, supervisors and the architect to build a security plan based on a great shopping experience, high visibility, and deterrence.

Residential Security: The company is able to provide 24/7 security monitoring for households and homeowner associations. Plans can be developed for a single home or a group of houses and are only finalized after thorough discussions with all stakeholders involved.

Features

Each of the monitoring plans comes with a set of available features to choose from.

The Commercial Security features include:

  • Check-in facilities for visitors and guests
  • Identification checks on all employees
  • Implementation of computerized ID system for employees
  • Preventing unauthorized persons from entering the premises.
  • 24/7 surveillance and monitoring of all CCTV cameras
  • Immediate response to fire emergencies and elevator entrapment
  • Continuous patrolling to ensure a safe environment
  • Monitoring of loading dock use and prevention of unauthorized parking

The Educational Security features include:

  • Options of foot and vehicle rounds
  • Check-in facilities for visitors and guests
  • Assistance with student and staff evacuation policies
  • Patrolling of parking facilities both inside and outside the building
  • Responding to suspicious and unclaimed packages
  • Implementation of computerized ID system for employees and students
  • 24/7 surveillance and monitoring of all CCTV cameras

The Special Events Security features include:

  • Options of foot and vehicle rounds(Segway)
  • Check-in facilities for visitors and guests
  • Responding to suspicious and unclaimed packages
  • Implementation of computerized ID system for employees and students
  • 24/7 surveillance and monitoring of all CCTV cameras
  • Crowd Control
  • Bouncers
  • Assistance with evacuation policies

The Health Care Security features include:

  • Options of foot and vehicle rounds(Segway)
  • Identification checks on all employees
  • Rapid response for emergencies
  • Automatic unlocking of door for deliveries
  • Check-in facilities for visitors and guests
  • 24/7 surveillance and monitoring of all CCTV cameras
  • Patrolling of parking facilities both inside and outside the building
  • Directing smokers to designated areas
  • Responding to suspicious and unclaimed packages

Shopping Center Security features include:

  • Options of foot and vehicle rounds(Segway)
  • Identification checks on all employees
  • Rapid response for emergencies
  • Automatic unlocking of door for deliveries
  • Check-in facilities for visitors and guests
  • 24/7 surveillance and monitoring of all CCTV cameras
  • Patrolling of parking facilities both inside and outside the building
  • Responding to suspicious and unclaimed packages
  • Assistance with evacuation policies

The Residential Security features include:

  • Options of foot and vehicle rounds(Segway)
  • Doorman
  • Concierge services
  • 24/7 surveillance and monitoring of all CCTV cameras
  • Check-in facilities for visitors and guests
  • Monitoring authorized move-in and move-outs
  • Monitoring and patrolling of parking facilities
  • Assistance with evacuation policies
  • Responding to suspicious and unclaimed packages
  • Identification checks
  • Enforcement of no loitering policies

Equipment Options

Premier Security Corp. is able to provide specialized equipment based on the needs of each customer. Apart from security personnel, the company can provide:

  • CCTV Cameras
  • Security Monitors
  • Intrusion Alarms
  • Automated doors
  • Metal detectors

The company does not work with any specific brand or equipment provider.

Customer Support

Customer support is available 24 hours a day, 7 days a week through email and phone. The company’s support services have been highly reviewed with customers appreciating the well-trained staff who are quick to respond and solve problems.

Contract Details

As a bespoke provider of security solutions, each customer is different and contracts are developed depending on the location and size of each order. For example, some customers might require security services for only a couple of days while others require them for months, hence, each contract is developed accordingly.

Review Summary

Premier Security Corp. has an experienced management team and an excellent customer service. They are well suited for larger clients who are looking for tailored solutions and are willing to pay above the market price for better security. However, for the average household, premier security corp. might be an expensive choice and their plans can cost hundreds of dollars more than an ordinary off-the-shelf DIY solution.

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